Learn about Debt Collection

Making the Call: The First Step to Collecting on a Delinquent Account

Note: this is the second blog in a series that provides insider tips on commercial and b2b debt collection. Read part 1, How to Collect Debt from a Delinquent Commercial Account, here.

When you have a client on the line who's been delinquent in their payments to your company, it's important to tread carefully to ensure your best chances of collecting your unpaid debt. As a commercial debt collection agency in business for more than 40 years, we know this is a key moment in ensuring you'll be able to collect on the outstanding payment. Here are the steps you should follow for an productive conversation:

How to Collect Debt from a Delinquent Commercial Account

At Ross, Stuart & Dawson, our staff has over forty years of experience handling commercial and b2b debt collection. If you're having difficulty collecting on an unpaid claim, you may contact us. You may also borrow some of the "tricks of the trade" we have learned and perfected over the years. Below is the first in a series of blogs where we explain what typically keeps clients from paying their bills and the most effective methods for collecting on outstanding debt before having to turn to a professional collection agency or attorney for assistance, which, of course, represents an additional expense for your company.